Our General Terms and Conditions
By placing your order, you accept the following general terms and conditions of JOHNSTON2210 (hereinafter I LOVE FLORI).
Delivery and shipping costs
The I LOVE FLORI online shop delivers within Germany and Austria via DHL while stocks last.
The delivery time is 3 to 5 working days in Germany and 6 to 8 working days in Austria after receipt of the complete and error-free order. The delivery time may be extended appropriately in the event of events (e.g., force majeure) that significantly complicate the delivery time and over which we have no control. We will notify you immediately.
Only adults who have a residential address in Germany or Austria can order.
Prices and payment methods
All prices stated in the I LOVE FLORI online shop include VAT.
In addition to the purchase price, shipping costs are calculated in the shopping cart.
We generally offer the following payment methods: Maestro, credit card, invoice, PayPal, Shop Pay, Google Pay, Apple Pay and Klarna, eps transfer, Sofort.
For each order, we reserve the right not to offer certain payment methods and to refer to other payment methods.
You agree that you will receive invoices and credit notes
receive exclusively in electronic form.
Acceptance of your orders
The I LOVE FLORI online shop reserves the right to refuse online orders. If the I LOVE FLORI online shop cannot fulfill an online order, the I LOVE FLORI online shop will notify the customer immediately. The minimum age for placing orders in the I LOVE FLORI online shop is 18 years.
The order confirmation does not constitute a binding purchase contract. The purchase contract is only concluded with the
Shipping confirmation effective.
Unless explicitly stated otherwise in the item description, all items are delivered without the decoration shown.
The order text is not saved by the I LOVE FLORI online shop and can no longer be accessed after the order process has been completed. The information from the order process will be sent to you
with the email confirmation of your order. Your
You can also print out order details immediately after submitting your order.
Retention of title
The goods remain the property of the I LOVE FLORI online shop until full payment has been made.
Warranty
The consumer is entitled to a warranty for defects in the purchased goods in accordance with the statutory provisions of §§ 437 ff. BGB (German Civil Code). In particular, the customer may demand subsequent performance (new delivery or rectification of defects). However, I LOVE FLORI is entitled to refer the customer to a new delivery if rectification of defects would involve disproportionate expenditure. Warranty claims expire two years after delivery of the goods. The buyer should
Warranty claims can be asserted without obligation, stating the order number, their name and address, and briefly stating the reasons. Upon request from I LOVE FLORI, the customer shall send the defective goods to I LOVE FLORI for inspection at I LOVE FLORI's expense and risk, without this limiting the warranty rights.
Damage caused by delivery or transport
If goods are delivered with obvious transport damage, please complain immediately to
Please contact the delivery person immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, particularly your warranty rights.
Dispute resolution
Under current law, we are obliged to inform consumers of the existence of the European
Online Dispute Resolution Platform, which can be used to resolve disputes without the need for court involvement. The European Commission is responsible for establishing the platform. You can find the European Online Dispute Resolution Platform here:
https://ec.europa.eu/odr
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board
to participate.
Image rights
All image rights are owned by I LOVE FLORI.
Any use without prior written consent is not permitted and will be prosecuted.
Colors shown
Color variations between the colors displayed on your computer and the actual colors of the items may occur due to your computer's color reproduction.